USCNi Support

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Use USCNi's Support to find information you are looking for. If you don't find it here, please submit a support request.

Latest Answers to Common Questions

Have a Serving of Cookies

You may not realize this, but cookies are not always such a bad thing as the security software vendors would have you believe. There are many types of functions for which cookies are used that are not harmful in any way. Granted, some companies use cookies to figure out the type of advertising to deliver to you, but there are many good uses. Click here to learn more about enabling cookies.

 

Security News

Watch out for emails laced with viruses:

Don't you hate spammers and viruses? Emails have been appearing that have subject lines such as:

  • Notice:***Your email account will be suspended***
  • Your email account access is restricted
  • EMAIL ACCOUNT SUSPENSION
  • Notice: **Last Warning**
  • Your Email Account is Suspended For Security Reasons

It might even look like it was sent by USCNi with From addresses such as:

  • webmaster@usconsumernet.net
  • admin@usconsumernet.net
  • mail@usconsumernet.net
  • info@usconsumernet.net
  • service@usconsumernet.net
  • or others

These emails are not being sent by USCNi. If you examine the headers of the email, they are being from servers not even in the U.S. If you receive one of these emails, DELETE IT IMMEDIATELY!!


Recognizing Notices from USCNi

Here are the ways to recognize whether or not an email is really from USCNi.

  • Messages from USCNi are specific, NOT general.
  • Most notices will NOT contain an attachment.
  • If we do need to include an attachment for you, the body of the message will tell you exactly what is contained in the attachmend AND how to use it.
  • USCNi always signs our emails. If there is no closing and signature, it is not from USCNi.
  • In many cases, such as with the email virus that has been happening (see above), we will post information right here on the homepage of www.usconsumernet.org.
  • If you have any question about whether or not the email is from USCNi, please email support@usconsumernet.org or call us toll free: 1-888-999-8726.